Administrator - Sea to Sky ERC


Opportunity Awaits a Talented Administrator!

Training Innovations has been in the business of delivering community-based and online career services for over 15 years. Our service design is grounded in leading-edge adult learning and career counselling theory, quality standards, best practices and a client centred approach.

We consider our human resources talent our greatest resource and we are committed to the career development of our team members. Our core values of Accountability, Communication, Innovation, Performance, Relationship and Spirit are integral to our culture and business success. An opportunity exists for join our dynamic Sea to Sky Employment Resource Centre team as an Administrator. This position is located at our Squamish office.

As an administrator at Training Innovations, you will manage the front office and reception services and support on-site projects by providing professional customer service and reception services on the telephone and in person, and entering and managing project data. In this multi-faceted role, you will also provide support by coordinating use of office space, trouble shooting office technologies and supporting office supply and resource management orders.

If you are an experienced administrator with exceptional customer service skills and you enjoy providing quality service and working in a client-centered team environment, we want to meet with you.

This is a unique opportunity to join a successful, progressive career development company in a time of industry transition. Come grow with us!

Administrator - Sea to Sky Employment Resource Centre (based out of Squamish)

The primary expectation of this position is to provide administrative support to Training Innovation's S2S ERC project and professional customer service to those we serve.

Success in this role is measured by:

➢ Creating a warm, welcoming and professional first impression for site visitors

➢ Promptly, informatively and courteously responding to phone and face-to-face inquiries

➢ Courteously and efficiently scheduling appointments and maintaining appointment availability utilizing electronic office scheduling software

➢ Continuously evaluating existing processes and systems and proactively seeking opportunities to improve or streamline ineffective or inefficient processes or systems

➢ Providing administrative support in areas of word processing and document preparation, filing systems maintenance, mail and fax distribution and other administrative expertise to team lead and colleagues

➢ Consistent function of office technology and availability of office supplies such that site operations are seamless and efficient

Qualifications & Experience

  • Previous experience in an administrative role, ideally one year or more or combination of administrative training and customer service experience
  • Preference for individuals who have worked in environments requiring maintenance of confidential information and materials
  • Sound working knowledge of MS Office, Internet and Email applications
  • Outstanding communication and interpersonal skills, including warm and professional telephone demeanour and face-to-face service delivery.
  • Alignment with and ability to display organizational core values of: accountability, communication, innovation, performance, relationship and spirit.

Application Details

To apply please submit a cover letter and resume to the attention of Tara Mollett, Service Delivery Manager at

We welcome your interest and application and look forward to exploring the possibilities of working together.