Career Resource Specialist - North Shore ERC


Opportunity Awaits a Talented Career Resource Specialist!

Training Innovations has been in the business of delivering community-based and online career services for over 15 years. Our service design is grounded in leading-edge adult learning and career counselling theory, quality service standards, best practices and a client centred approach.

We consider our human resources talent our greatest resource and we are committed to the career development of our team members. Our core values of Accountability, Communication, Innovation, Performance, Relationship and Spirit are integral to our culture and business success. The opportunity to join our dynamic North Shore Employment Resource Centre team as a Career Resource Specialist awaits a talented Career Practitioner or recent graduate of a Career Counselling program seeking a new challenge.

As a Career Resource Specialist at Training Innovations, you will work to support clients as they engage in various activities related to career research and job search within the Work Resource Centre. You will also utilize your information resource management skills to assemble resources that will assist individuals with accessing information that will enable their career success, as well as, use your knowledge of technology to support client access to online resources. As our program liaison with the community, employers, other service providers and stakeholders you will ensure our program marketing initiatives, events and community engagement activities are coordinated successfully and bring a confident and high standard of customer service skill to all your communications. You will execute marketing and community engagement plans that attract new clients to the centre, and that facilitate access to labour market information and connections to employers. You coordinate participation in community events that will enhance the ERC's reputation and inform individuals about our range of services.

This is a unique opportunity to join a successful, progressive career development company in a time of industry transformation. Come grow with us!

Career Resource Specialist North Shore Employment Resource Centre

Success is measured by:

➢ Assessing Work Resource Centre client needs and either assisting them directly within the Work Resource Centre or encouraging clients to participate in individual employment services with a Career Strategist
➢ Ensuring clients have met their career development and learning goals through the information, resources and support offered in the Work Resource Centre
➢ Demonstrating that marketing initiatives and community events have attracted eligible individuals and increased client flow to the ERC
➢ Demonstrating how our services contribute to the community by seeking to understand what our clients currently offer to the labour market and what employers within our local labour market need; developing strategies to bridge the gaps between the two.

Qualifications & Experience

• Bachelor degree in business, communications, education, sociology, or related field preferred and/or Diploma in a related field combined with additional studies in counselling, education, or helping skills considered

• Previous experience in administration, career development, or communications, with regular participation in ongoing learning courses/programs

• Preference for individuals who have worked in environments requiring maintenance of confidential information and materials

• Sound working knowledge of MS Office, Internet and Email applications

• Outstanding communication and interpersonal skills, including warm and professional telephone demeanour and face-to-face service delivery.

• Strong client service skills including demonstrated ability to build rapport and manage relationships with clients, employers and stakeholders

• Focussed commitment to support clients in career transition and to utilize knowledge of career practitioning and or adult learning to support clients in their return to work efforts

• Outstanding research, analysis and communication (written and verbal) skills

• Alignment with and ability to display organizational core values of: accountability, communication, innovation, performance, relationship and spirit.

Application Details

To apply please submit a cover letter and resume to the attention of Rob Prasad, Service Delivery Manager at by January 25, 2010.

We welcome your interest and application and look forward to exploring the possibilities of working together.