Privacy Policy & Terms of Use

BACK IN MOTION REHAB INC. GENERAL PRIVACY POLICY

 

OUR COMMITMENT TO PRIVACY

Back in Motion Rehab Inc. (“we” or “BiM”) is committed to maintaining the security, confidentiality and privacy of your personal information. This is our Privacy Policy. It documents our on-going commitment to you.

 

SCOPE OF POLICY

This Policy applies to our collection, use and disclosure of your personal information.  This Policy does not impose any limits on the collection, use or disclosure of business contact information or certain publicly-available information.

 

ACCOUNTABILITY

We have designated a Privacy Officer who is responsible for our compliance with this Policy.  The Privacy Officer’s contact information is set out below.

 

PURPOSES

When collecting personal information, we will state the purpose of collection and will provide, on request, contact information for the Privacy Officer who can answer questions about the collection.

We collect, use and disclose your personal information for the following purposes:

  • to provide and administer products and services you request, and to disclose the information for any purpose related to the provision of requested products and services;
  • to authenticate your identity;
  • to provide personal information to third-party suppliers of products and services (as discussed in more detail below);
  • to manage or transfer our assets or liabilities, for example, in the case of an acquisition or merger, the provision of security for a credit facility or the change of a supplier of products or services;
  • to maintain accurate customer records;
  • to protect us, yourself and others from fraud and error and to safeguard our business interests;
  • to provide reports to credit bureaus;
  • to collect debts owed to us;
  • to comply with legal and regulatory requirements; and
  • to distribute to third parties including financial institutions, payment processors, lawyers, financial institutions and government licensing bodies for any of the above purposes. 

 

The collections, uses and disclosures listed above are a reasonably necessary part of your relationship with us.  We may also collect, use and disclose your personal information as follows:

  • we may use your personal information to offer additional or alternate products and services to you and may add your personal information to customer lists for this purpose; and
  • we may share your personal information with suppliers and third parties so that they may offer their products or services to you.

 

You may instruct us not to use or share your personal information for any of these two purposes at any time by so notifying our Privacy Officer in writing.  We acknowledge that the sharing of your personal information for any of those two purposes is at your option and we will not refuse you access to any product or service merely because you have instructed us to stop using or sharing your personal information in those ways.

When your personal information is to be used for a purpose not previously identified, we will disclose that the new purpose to you before such use, and we will seek your consent unless the use is authorized or required by law.

 

CONSENT

We will obtain your consent to collect, use or disclose personal information except where we are authorized or required by law to do so without consent. For example, we may collect, use or disclose personal information without your knowledge or consent where:

  • the information is publicly available, as defined by statute or regulation;
  • we are obtaining legal advice; or
  • we reasonably expect that obtaining consent would compromise an investigation or proceeding.

 

Other exceptions may apply.

Your consent can be express, implied or given through an authorized representative such as a lawyer, agent or broker.

Consent may be provided orally, in writing, electronically, through inaction (such as when you fail to notify us that you do not wish your personal information collected/used/disclosed for various purposes after you have received notice of those purposes) or otherwise.

You may withdraw consent at any time, subject to legal, contractual and other restrictions, provided that you give us reasonable notice of withdrawal of consent. If you notify us that you withdraw consent, we will inform you of the likely consequences of that withdrawal of consent, which may include our inability to provide certain services for which that information is necessary.

 

LIMITS ON COLLECTION OF PERSONAL INFORMATION

We will not collect personal information indiscriminately but will limit collection of personal information to that which is reasonable and necessary.  We will also collect personal information as authorized by law.

 

LIMITS FOR USING, DISCLOSING AND RETAINING PERSONAL INFORMATION

We will only use or disclose your personal information for the purposes set out above and as authorized by law.

We will keep personal information used to make a decision affecting you for at least one year after using it to make the decision.

We will destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retaining the information and retention is no longer necessary for a legal or business purpose.

We will take due care when destroying personal information so as to prevent unauthorized access to the information.

 

SERVICE PROVIDERS

We may retain agents, subcontractors or service providers from time to time in relation to our business or the products or services that we provide. If we require a service provider to deal with your personal information, we will take reasonable steps to ensure that the service provider adheres to privacy procedures and will keep your personal information confidential. We will not provide more information than is necessary to the service provider and will ensure that the information is returned or destroyed once the purpose for which it was given is filled.

Our service providers may be located outside of Canada, and you acknowledge that personal information may be processed and stored in foreign jurisdictions and that the governments, courts or law enforcement or regulatory agencies in those jurisdictions may be able to obtain disclosure of that personal information through the laws of the foreign jurisdiction.

 

ACCURACY

We will make a reasonable effort to ensure that personal information we are using or disclosing is accurate and complete. 

If you demonstrate that your personal information is inaccurate or incomplete, we will amend the information as required.  If appropriate, we will send the amended information to third parties to whom the information has been disclosed. 

When a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information under our control with a note that the correction was requested but not made.

 

SAFEGUARDING PERSONAL INFORMATION

We protect the personal information in our custody or control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.

We will take reasonable steps, through contractual or other reasonable means, to ensure that a comparable level of personal information protection is implemented by our suppliers and agents.

Note that confidentiality and security are not assured when information is transmitted through e-mail or other digital or wireless communication.  Please notify our Privacy Officer in writing if you do not want us to communicate with you through these means.

 

PROVIDING ACCESS

You have a right to access your personal information held by us.

Upon written request and authentication of identity, we will provide you with your personal information under our control.  We will also give you information about how that information is being used and a description of the individuals and organizations to whom that information has been disclosed.  We may charge you a reasonable fee for doing so.

We will make the information available within 30 days of receiving a written request or provide written notice where additional time is required to fulfil the request.

In some situations, we may not be able to provide access to certain personal information (e.g., if disclosure would reveal personal information about another individual, the personal information is protected by solicitor/client privilege, the information was collected for the purposes of an investigation or where disclosure of the information would reveal confidential commercial information that could harm our competitive position).  We may also be prevented by law from providing access to certain personal information.

Where an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.

 

COMPLAINTS

We will, on request, provide information regarding our complaint procedure.

Any inquiries, complaints or questions regarding this Policy should be directed in writing to our Privacy Officer as follows:

Contact Information:

Privacy Officer

Address: 140 - 6651 Elmbridge Way, Richmond, BC, V7C 5C2

Tel.: 604.273.7600

Fax: 604.273.7662

E-mail: privacy@backinmotion.com 

 

Copyright ©2014 Back in Motion Rehab Inc. All Rights Reserved.

Authorized Terms of Use

Back in Motion Rehab Inc. provides this website subject to the following terms and conditions, and your access to and use of the website constitutes your acceptance of these terms of use. If you do not agree to any of the terms, do not use the website.

YOU SHOULD READ THESE TERMS OF USE CAREFULLY BECAUSE THEY SIGNIFICANTLY ALTER YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS.

This website, its organization and design, and all information, images, artwork, text, video, audio, pictures and other material on the website (collectively the “Content”) are protected by copyright and other proprietary rights, all of which we own or have the right to use.

Except as otherwise noted within these terms of use, you are authorized to view, copy, print, and distribute information from this website for your personal non-commercial purposes, subject to your agreement that:

Your use of this website is for informational and non-commercial purposes only, and you will not copy, distribute, transmit, display, frame in another web page, perform, reproduce, publish, license, modify, create derivative works from, transfer, sell, or make any other use of any of the Content except as expressly set out above.

You may save a local copy of information from this website or send it to your printer either for your own personal use or in order to inform others about Back in Motion Rehab Inc. You may not charge a fee for such use.

You will not modify the documents or graphics, copy or distribute graphics separate from their accompanying text, or quote materials out of context.

You will display the above copyright notice and retain any other copyright, trademark, and other proprietary notices on every copy that you make.

You will not use any of the Content on any other website or networked computer environment, or in any format or medium. (See "Links" below.)

Neither Back in Motion Rehab Inc. nor any third party has conferred upon you by implication or otherwise, any license or right under any patent, trademark, or copyright (except as expressly provided above) with respect to any Content.

Back in Motion Rehab Inc. reserves the right to change these terms of use at any time by publishing a revised version of the terms of use on the site. You are responsible for regularly reviewing these terms of use. Continued use of the site following any such changes means you accept and will abide by these changes.

Permissions

All Content on this website is copyrighted under the Canadian and international copyright laws, and Back in Motion Rehab Inc. owns the copyright to the selection, coordination, arrangement and enhancement of the Content. Artwork and illustrations contained throughout the pages of this website are protected by copyright and may not be copied or otherwise reproduced without written permission.

Please refer all questions concerning copyright and permissions to:

Back in Motion Rehab Inc.
#204 – 333 East Broadway - Vancouver - BC – V5T 1W5

Email us

Trademarks

Various product names, logos, designs, titles, words or phrases within this Website may be trademarks, service marks, or trade names of Back in Motion Rehab Inc. or other entities, and may be registered in certain jurisdictions and countries. All other trademarks, product names, and company names and logos appearing on this website are the property of their respective owners.

Back in Motion Rehab Inc. trademarks, logos and wordmarks may not be used in connection with any product or service that is not Back in Motion Rehab Inc.'s, in any manner that is likely to cause confusion among customers, or in any manner that disparages, discredits, or falsely represents Back in Motion Rehab Inc.

Links

This site may contain links and pointers to other websites. Back in Motion Rehab Inc. does not operate or control in any respect, or necessarily endorse, the content found on those sites and you assume sole responsibility for use of those links and pointers.

Back in Motion Rehab Inc. encourages and appreciates links from other websites to this website. Permission is granted to place a link from another web page to the Back in Motion Rehab Inc. welcome page in its entirety. You must obtain permission, however, before placing a link in your own web page to a portion of a Back in Motion Rehab Inc. website page (e.g. a graphic). As a courtesy, if you link to or include the Back in Motion Rehab Inc. website in an index, please let us know. You may not use any link to our website or any of our Content to suggest that we sponsor, endorse, approve of or are affiliated with you or your web site.

Reminders Regarding Website Content

This website and the Content is provided "as is" and “as available” for your information only. (See "Disclaimer" below.) You assume all risks concerning the suitability and accuracy of the Content. The website may contain technical inaccuracies or typographical errors. Back in Motion Rehab Inc. assumes no responsibility for and disclaims all liability for any such inaccuracies, errors, or omissions in this website and in other documents referred to within or linked to this website.

Prices, technical specifications, and product and service offerings are subject to change without notice, at any time.

Security and Viruses

E-mail communications between you and Back in Motion Rehab Inc. may not be secure, and we suggest that you encrypt all e-mail to increase the security of your communications with us. Due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us will be free from unauthorized access by third parties such as hackers, and your use of our website demonstrates your assumption of this risk.

We have taken steps to ensure that the website is free of computer viruses and other harmful components. Nevertheless, you should install and maintain appropriate anti-virus and other protective software on devices you use to access the website. Without limiting any other part of these terms of use, Back in Motion Rehab Inc. disclaims all liability for any computer viruses or other harmful or destructive programs that you may download from the website.

Privacy

Back in Motion Rehab Inc. considers all customer information confidential and subject to the Privacy laws and regulations of the province of British Columbia and Canada. We do not solicit or collect information about our customers or other individuals via this website, and you may use this website without providing any personal information about yourself other than such personal information as you may specifically and knowingly provide. If we ask you to provide any personal information, we will tell you the purposes for which we intend to use that information.  We will not collect, use, or disclose that information without your consent, and we will not use or disclose that information for any other purposes without your consent.

To view our privacy policy, please click here.

We may collect and maintain statistics relating to the number of visits to the Site, the types of browsers used to access the Site, and the Internet Protocol addresses of computers accessing the Site. This information is only used for internal purposes.

Any other information, feedback, data, questions, comments, or suggestions you provide regarding this website or the Content will not be considered personal or confidential and Back in Motion Rehab Inc. will be free to reproduce, use, disclose and distribute the response to others, without limitation. You agree that Back in Motion Rehab Inc. is free to use any ideas, concepts or techniques contained in your response for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products or services incorporating those ideas, concepts or techniques without any notice or compensation to you.

International

This website may be visited internationally and may contain references to Back in Motion Rehab Inc. products, programs, and services that have not been announced in, or are not available in, your country. These references do not imply that Back in Motion Rehab Inc. intends to announce or provide such products, programs or services in your country.

DISCLAIMER

THIS SITE IS PROVIDED BY BACK IN MOTION REHAB INC. ON AN "AS IS" AND “AS AVAILABLE” BASIS. BACK IN MOTION REHAB INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BACK IN MOTION REHAB INC. DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. , ACCURACY, COMPLETENESS, RELIABILITY, CURRENCY AND NON-INFRINGEMENT. BACK IN MOTION REHAB INC. does not represent or warrant that (A) THE SITE OR THE CONTENT OR MATERIALS ON THE SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE; (B) ANY PROCEDURES, ADVICE OR TREATMENTS REFERRED TO IN ANY CONTENT OR MATERIALS ON THE SITE ARE SUITABLE OR EFFECTIVE OR WILL HAVE ANY SPECIFIC RESULT OR OUTCOME (C) THE SITE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE; (D) THE SITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (E) THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (F) ANY DEFECTS IN THE SITE OR THE CONTENT WILL BE CORRECTED.

YOU ACCESS AND USE THE SITE AND THE CONTENT AT YOUR OWN RISK

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BACK IN MOTION REHAB INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES AND REPRESENTATIVES WILL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION, ARISING DIRECTLY OR INDIRECTLY FROM YOUR USE OF (OR INABILITY TO USE) THIS SITE OR ITS CONTENT OR YOUR PURCHASE OR USE OF ANY PRODUCT OR SERVICE, WHETHER ARISING FROM OUR NEGLIGENCE OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU HEREBY RELEASE US (AND OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND REPRESENTATIVES) FROM ALL CLAIMS, ACTIONS, LIABILITIES AND DAMAGES RELATING TO OR ARISING FROM ANY RISKS DESCRIBED IN THESE TERMS.

You acknowledge that your access to and use of the website and the Content will not be free of interruptions, that the website and the Content may contain bugs, errors, inaccuracies or other limitations, and that the website may be unavailable from time to time.  You assume total responsibility and risk for your access to and use of the website and the Content.

Indemnity

You agree to indemnify and hold harmless Back in Motion Rehab Inc. and its directors, officers, employees and representatives from and against all losses, expenses, damages and costs (including actual legal expenses as billed) resulting directly or indirectly from any violation of these terms of use or any activity of yours related to the website or Content.

Applicable Law

This site is created and controlled by Back in Motion Rehab Inc. in the Province of British Columbia, Canada. As such, the laws of the Province of British Columbia and Canada govern these disclaimers, terms, and conditions, your access to and use of the website and Content, and any claims made against Back in Motion Rehab Inc. or its directors, officers, employees and representatives arising out of such access or use, without giving effect to any principles of conflicts of laws.

You agree that jurisdiction and venue in any legal proceeding directly or indirectly arising out of or relating to the website or the Content will be in the British Columbia courts.

General

If any part of these terms is unlawful, void or unenforceable, then that part is severable and will not affect the validity and enforceability of the remaining Terms.